Tashkentda AI chatbot — Tezcode

An AI chatbot & assistant for your business

In Tashkent many businesses communicate with customers via Telegram, Instagram and WhatsApp — but operators can't respond around the clock. An AI chatbot works across all channels 24/7, answers questions and qualifies leads. An AI chatbot is software that chats with your customers in natural language on Telegram, Instagram, WhatsApp and your website: it answers questions 24/7 within seconds, takes orders and bookings, logs customers into your CRM or 1C automatically and hands ready-to-buy leads to a human. Tezcode — an AI Software Factory in Tashkent — builds it around your documents, prices and services, in Uzbek and Russian.

Tashkent va butun O'zbekiston • Bepul 30 daqiqa konsultatsiya • To'lov: 30% oldindan

Book free consultationWhat can the AI assistant do?
Capabilities

What can the AI chatbot do?

One AI assistant works across several channels and takes the repetitive work off your team — answers in seconds, at night and on holidays.

24/7 customer support

Answers around the clock on Telegram, Instagram Direct, WhatsApp and your website. Closes FAQs — price, address, hours, delivery — by itself, without distracting operators.

Lead qualification (Cold/Warm/Hot)

AI reads each lead's level of interest: who is just asking and who is ready to buy. A hot lead goes straight to your manager with the full conversation context.

Answers from your knowledge base (RAG)

The AI is not generic ChatGPT: it answers from your documents, price list, services and rules. We add guardrails so it doesn't invent things that aren't in the base.

Automatic CRM & 1C logging

AmoCRM, Bitrix24, 1C, Google Sheets — the assistant connects to your system. Every customer, order and conversation outcome is logged automatically; nothing gets lost.

Uzbek, Russian and English

Customers get a reply in the language they wrote in — including Uzbek Latin and Cyrillic script. We tune conversational Uzbek separately, because off-the-shelf foreign platforms handle it poorly.

Orders & bookings

Product selection, cart, checkout, time booking and reminders — no operator needed. A customer writing at 2 a.m. still gets their order taken.

Smooth human handoff

The AI hands complex, sensitive or out-of-base questions to a live operator by itself — with the full conversation history. The customer never has to explain twice.

Conversation analytics & control

Every dialogue is stored: you see which questions come up most and where the bot struggles. We use this to keep improving answer quality.

Why Tezcode

What sets us apart from others?

Plenty of companies in Tashkent build chatbots. When choosing, look at these differences.

A chatbot that truly speaks Uzbek

Many off-the-shelf platforms understand Uzbek only superficially. We tune Latin/Cyrillic script, conversational style and industry terms separately — your customers write to the bot comfortably in their own language.

Official IT Park resident

Tezcode is a resident of IT Park Uzbekistan (certificate No. 6237). We work under an official contract, in Uzbekistan's jurisdiction, with documented obligations.

In-house team of 14+

Not a freelancer or a single developer — a permanent team in Tashkent. Support and further development continue after the project is delivered.

Our own POS & CRM systems

RAOS (POS), AI Office and CoreMed are our own products. The chatbot connects to them natively; with external systems (AmoCRM, Bitrix24, 1C) we build API integrations.

Modern AI stack

GPT-4o and Claude-class LLMs, RAG (knowledge-base answers), and an STT → LLM → TTS voice chain — technologies actually running in Salomat AI.

Tested on ourselves first

We use AI in our own products every day — RAOS, AI Office, CoreMed. What we offer you is not theory but practice proven in-house.

How we work

4 steps to your AI assistant

First 30 minutes are free. Then every step comes with a written proposal, a clear price and a clear timeline.

01

Free consultation

In 30 minutes we study what customers ask and which work eats your team's time. No obligations: if a chatbot won't pay off, we say so honestly.

02

Scenario + written proposal

Which questions the assistant answers, which channels it runs in, which systems it connects to — a scenario and spec with price and timeline in writing.

03

Build the MVP

A working AI assistant in 1–3 weeks. You test it on real customer questions and give feedback — we tune the answers and enrich the knowledge base.

04

Rollout + support

We connect it to channels and CRM, train your team and monitor answer quality. When prices, services or promos change, the bot's base is updated.

Scenarios & real examples

Which business gets which benefit?

Four typical scenarios plus real AI solutions Tezcode built into its own products. On repetitive Q&A, manual work drops by up to 60–70%, and answers come in seconds, not hours.

01

Retail & e-commerce

The bot shows the catalogue, quotes price and availability, places the order and logs it into the CRM. Customers get answers in seconds; operators handle only the complex cases.

02

Clinics & healthcare

Appointment booking, doctors' schedules, questions about prices and preparation, pre-visit reminders — all through the bot. Our CoreMed medical-ecosystem experience pays off here.

03

Restaurants & cafes

Menu, prices, delivery terms, order taking and table booking. Even at peak hours, no customer is left without an answer.

04

Education centres

Q&A about courses, prices, schedules and teachers, trial-lesson signup and lead qualification — the administrator only talks to students who are ready to enrol.

05

Salomat AI — voice medical assistant

In the CoreMed ecosystem, an AI assistant talks to patients by voice (STT → LLM → TTS). Proof that we build complex, voice-enabled AI assistants too.

06

Telegram sales & order bot

Takes orders, sends reminders, answers questions — an affordable, fast solution for small business. An AI layer can be added later if needed.

07

AI inside RAOS

In our own retail platform, AI gathers and analyses data automatically. We use AI in our own product before selling it to a client.

08

Multichannel AI assistant

One assistant runs on Telegram, Instagram and the website at once — customers write from anywhere and get an equally good answer, with history kept in one place.

Pricing

What does the price depend on?

Chatbot projects have no single universal price — scope depends on the number of channels, integrations and AI complexity. That's why we give an exact price in writing after the spec.

Simple FAQ & order bot

1–2 weeks

One channel (usually Telegram), FAQs, order taking and human handoff. The fastest start for a small business.

AI assistant (RAG + CRM)

2–3 weeks MVP

Answers from your knowledge base, lead qualification, CRM/1C integration, Uzbek + Russian. Extended step by step afterwards.

Multichannel complex solution

Custom

Telegram + Instagram + WhatsApp + website, several integrations, a voice layer or special scenarios — timeline and price are set by the spec.

The exact price comes in a written proposal after the free consultation and spec. Payment: 30% upfront, the rest step by step, based on results. If you'd rather have a ready SaaS product, AI Office plans are separate (Pro — $200/mo, see /tariflar).

Frequently asked

Questions & answers

The 12 most common questions about the AI chatbot and assistant.

A simple FAQ chatbot — $300–$800; a chatbot with CRM/1C integration — $800–$2,500. We'll give an exact estimate on the free consultation.
An AI chatbot is software that chats with customers in natural language, answers questions and takes orders. If customers keep asking the same questions, operators can't keep up, or evening and holiday enquiries go unanswered — a bot pays for itself quickly. If enquiries are few and each is unique, don't rush.
A button bot only walks a pre-written menu — it can't handle a free-form question. An AI chatbot understands natural language, finds the answer in your knowledge base and remembers conversation context. In practice we combine both: buttons for quick actions, AI for free-form questions.
Telegram, Instagram Direct, WhatsApp and a chat widget on your website. One AI assistant runs across several channels at once — customers get a reply where they wrote, and the conversation history is collected in a single system.
Yes — and that's our main strength. The bot works in Uzbek (Latin and Cyrillic), Russian and English. We tune conversational Uzbek, mixed Uzbek-Russian text and industry terms separately — exactly where off-the-shelf foreign platforms stumble.
You provide your price list, services, FAQs and internal rules — we turn them into a knowledge base (the RAG approach). The bot answers only from that base. When data changes — a new price, a new service — the base is updated; no need to rebuild the bot.
We protect against this on three levels: the bot answers only from your base, with guardrails so it doesn't invent what isn't there; when unsure, it hands the question to an operator; and we monitor all dialogues, fixing the base and instructions wherever an error is found.
If the customer asks for a human, or the question is complex or sensitive (a complaint, a large sum, a medical case), the AI transfers the dialogue to an operator itself — with the full message history. The operator sees the context and continues; the customer never explains twice.
Yes. We build integrations with AmoCRM, Bitrix24, 1C and Google Sheets — customers, orders and conversation outcomes are logged automatically. With our own products (RAOS POS, AI Office, CoreMed) the connection is native. Other systems we connect via API.
The exact price comes in writing after the consultation and spec — scope depends on channels, integrations and AI complexity. Payment: a 30% deposit, the rest step by step against interim results. No hidden fees — everything is in the contract.
A simple FAQ and order bot — 1–2 weeks. A full AI assistant with RAG and CRM integration — an MVP in 2–3 weeks, then tuning on real conversations. Deadlines are fixed in the written proposal and you see progress stage by stage.
Conversations and customer data stay within your project, are not shared with third parties and are not reused in other clients' projects. Tezcode is an official IT Park resident (certificate No. 6237); we work under an official contract and document confidentiality obligations.
Honestly: businesses with a handful of enquiries per day, each requiring deep individual communication (large B2B deals, for example), will get little from a chatbot. In that case it's smarter to point AI at internal processes — reports, documents, lead qualification. We'll tell you this openly at the consultation.
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Tezcode solutions close to an AI chatbot.

Telegram bot

A business Telegram bot with orders, payments and Mini App — the chatbot's main channel.

AI agent

One step beyond a chatbot: an AI agent that makes decisions and completes tasks end to end.

AI automation

Automate more than the conversation — reports, lead qualification and integrations with AI.

Time to start

Let AI answer your customers?

We'll scope your assistant in a free 30-minute consultation. No obligations.

Message on Telegram

Or email tezcode@tezcode.dev — you reach Bekzod directly.

For business owners

Start with a free process audit

In 30 minutes we'll pinpoint where AI delivers the biggest impact for your business: sales, customers, reporting or operations.

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14-day free trial — no card requiredSupport: UZ / RU / ENPOS, CRM and Telegram integrations