Telegram bot for business — Tashkent

We build a Telegram bot for your business

A business Telegram bot is software that takes orders, accepts Click/Payme payments, answers questions and sends customers reminders — no operator, 24/7. Telegram is the most-used messenger in Uzbekistan, so customers don't need to install anything new — the bot meets them in their everyday channel. Tezcode — an AI Software Factory in Tashkent — builds the bot around your business: catalogue, CRM, a Telegram store (Mini App) and an AI layer if needed.

IT Park resident • Free 30-min consultation • Payment: 30% upfront

Updated: July 5, 2026

Capabilities

What can the Telegram bot do?

Telegram is the most-used channel in Uzbekistan. The bot works with your customer right there: sales, payments, notifications and management — all in one window.

Order taking

Product catalogue, cart, checkout — all inside the bot. Customers order without a website or app; the order lands with you and in your system instantly.

Click / Payme payments

In-bot online payment — Click and Payme integration via official APIs. After payment the order is confirmed automatically and the money goes to your account.

Q&A and support

The bot answers FAQs — price, address, hours, delivery — by itself and escalates complex cases to a human. Works 24/7.

Reminders & notifications

Order status, promos, booking reminders — automatic Telegram messages. Cheaper and faster than SMS, with visible delivery.

Telegram store (Mini App)

A full storefront inside Telegram (Mini App) — catalogue, cart, payment. Works like an app, but there's nothing to download.

AI answers (optional layer)

AI answers free-form questions from your knowledge base. Start with a simple button bot and grow it into an AI chatbot later.

Group & channel management

Posting to channels, admitting and moderating group members, internal notifications for your team — automated through the bot.

CRM / Sheets / admin panel

Orders and customers flow into Google Sheets, CRM or an admin panel automatically. You edit products and prices yourself — no developer needed.

Technology

What is the bot built on?

Code, not a constructor. Our bots are written on the stack that runs daily in our own products (RAOS, MaxSavdo).

Telegram Bot API + webhooks

Telegram's official Bot API: buttons, inline mode, media, group and channel management. Messages arrive via webhook — replies in seconds, no polling delay.

grammY + TypeScript

We write bot logic with the grammY framework in TypeScript — the stack running in RAOS and MaxSavdo. Errors are caught at compile time; the bot runs reliably.

Mini App (web storefront)

The Telegram store window is built with modern web technologies: catalogue, cart and checkout open inside Telegram — no separate app to develop.

Click / Payme APIs

Payments are accepted via the official Click and Payme APIs: the payment status returns to the bot automatically, the order is confirmed, and we never store card data.

Admin panel

A web panel for managing products, prices, texts and orders (or Google Sheets in simpler cases). No developer needed for small changes.

AI/LLM layer (optional)

If you need free-form answers, we add an AI layer that answers from your knowledge base — the same technology as our AI chatbot service.

How we work

4 steps to a working bot

First 30 minutes are free. Then every step comes with a written proposal, a clear price and a clear timeline.

01

Free consultation

What should the bot do — orders, support, payments, bookings? We scope it in 30 minutes. No obligations: if a bot won't pay off, we say so honestly.

02

Scenario + written proposal

Bot flow, buttons, required integrations — a scenario and spec with an exact price and timeline in writing.

03

Build the MVP

A working bot in 1–2 weeks. You test it on real orders and give feedback — we tune the flow and copy.

04

Launch + support

We launch the bot, connect payments and CRM, train your team on the admin panel, then monitor and keep improving.

Real examples

Telegram solutions we have built

Tezcode uses Telegram technology in its own products daily — what we offer you is not theory.

01

MaxSavdo — Telegram store platform

Store and checkout inside Telegram (Mini App) — a seller opens a shop in 5 minutes. A real, working product.

02

Order & delivery bot

Catalogue → cart → payment → courier. An affordable, fast sales channel for small business — no website or app needed.

03

Booking & queue bot

For clinics, salons, restaurants — book a slot, send reminders, cancel via the bot. The administrator stays off the phone.

04

Notification bot

Automatic delivery of reports, alerts and reminders to Telegram — for your team or customers. No important message gets lost.

Pricing

What does the price depend on?

There is no single universal price for a Telegram bot — scope depends on features, payments and the number of integrations. That's why we give an exact price in writing after the consultation and spec.

Simple bot (Q&A, orders)

≈1 week

Button menu, FAQs, order taking and human handoff. The fastest, most affordable start for a small business.

Payment bot / Telegram store

1–2 weeks MVP

Catalogue, cart, Click/Payme payments, a Mini App storefront, orders in an admin panel. A full sales channel instead of a website.

Complex solution (AI, CRM, 1C)

Custom

An AI layer, CRM/1C integration, group and channel management, special scenarios — timeline and price are set by the spec.

The exact price comes in a written proposal after the free consultation and spec. Payment: 30% upfront, the rest step by step, based on results. No hidden fees — everything is in the contract.

Frequently asked

Questions & answers

The 15 most common questions about business Telegram bots.

The bot takes orders 24/7, answers questions, accepts payments and sends reminders — without an operator. Telegram is the most-used messenger in Uzbekistan, so customers don't need to install anything new — they are already there. Even a customer writing at night gets an answer and an order confirmation immediately.
A simple bot follows buttons and a pre-written scenario — fast, affordable and predictable. An AI chatbot understands free-form questions and answers from your knowledge base. Many projects start with a simple bot and add the AI layer later. If you need the AI option, see the AI chatbot page on our site.
Yes. We connect Click and Payme via their official APIs — the customer pays inside the bot, the payment status returns to the bot automatically, and the order is confirmed. Money goes directly to your merchant account; we never store card data.
A Mini App is a full storefront that opens inside Telegram: catalogue, cart, payment. There's no separate app to download — everything works inside Telegram. For small retail it's the fastest replacement for a website and mobile app — we see this daily on our own MaxSavdo platform.
A Telegram bot starts from $279. The exact cost depends on the feature set (catalogue, payments, Mini App), integrations (CRM, 1C, Sheets) and whether there is an AI layer — it comes in writing after the free consultation and spec. Payment: 30% upfront, the rest step by step. No hidden fees — everything is in the contract.
A simple Q&A and order bot — about 1 week. A fuller bot with payments and a catalogue — an MVP in 1–2 weeks. With an AI layer or several integrations, the timeline is fixed in the spec and written proposal — and you see progress stage by stage.
A constructor is enough for simple tasks, but once you need Click/Payme payments, a catalogue, CRM and Uzbek-language scenarios, it quickly becomes limiting — and the monthly subscription keeps adding up. A custom bot is built once, fits your process and fully belongs to you. If your task is truly simple, we'll say honestly at the consultation that a constructor is enough.
You do. The bot is registered via BotFather in your name — the token and the bot username are yours, or are handed over in full at the end of the project. Once the project is fully paid, the code and admin panel belong to you too — there's no lock-in to us.
Yes. Orders and customers flow automatically into Google Sheets, a CRM (for example AmoCRM or Bitrix24), 1C or an admin panel. Our own product RAOS (POS) connects natively. Other systems we connect via API — the bot works inside your existing process.
The work doesn't end at launch: we monitor the bot, fix issues and add features when needed. You edit products, prices and texts yourself via the admin panel or Sheets — no developer needed for small changes. Support terms are fixed in the contract.
The bot token and customer data stay within your project, are not shared with third parties and are not reused elsewhere. Payments go through the official Click/Payme APIs — we never store card data. Tezcode is an official IT Park resident; we work under an official contract and document confidentiality obligations.
Not much: what the bot should do (orders, bookings, Q&A), a list of products or services with prices, your FAQs, and — if you need payments — your Click/Payme merchant details. No ready-made spec is required — we'll define the rest together in a free 30-minute consultation.
Contact Tezcode — a Tashkent-based team and official IT Park resident that builds custom Telegram bots for business. The first step is a free 30-minute consultation: if a bot won't pay off for you, we'll say so honestly. Call +998 91 777 66 09 or write to us on Telegram.
The process is simple: a free consultation to define the task, then a scenario and spec, and the bot is built in 1–2 weeks and connected to Click/Payme, CRM or Sheets. Payment: 30% upfront, the rest step by step. The bot and its token are registered in your name from the start.
A Telegram bot starts from $279. The exact price depends on the features: a simple order bot and a bot with payments, a Mini App or AI answers cost very differently. You get the exact figure in a written proposal after the free consultation and spec — with no hidden fees.
Time to start

Shall we launch a Telegram bot?

We'll scope your bot in a free 30-minute consultation. No obligations.

Message on Telegram

Or email tezcode@tezcode.dev — you reach Bekzod directly.

For business owners

Start with a free process audit

In 30 minutes we'll pinpoint where AI delivers the biggest impact for your business: sales, customers, reporting or operations.

14-day free trial — no card requiredSupport: UZ / RU / ENPOS, CRM and Telegram integrations