An AI chatbot & assistant for your business
An AI chatbot is software that chats with your customers in natural language on Telegram, Instagram, WhatsApp and your website: it answers questions 24/7 within seconds, takes orders and bookings, logs customers into your CRM or 1C automatically and hands ready-to-buy leads to a human. Tezcode — an AI Software Factory in Tashkent — builds it around your documents, prices and services, in Uzbek and Russian.
IT Park resident • Free 30-min consultation • Payment: 30% upfront
What can the AI chatbot do?
One AI assistant works across several channels and takes the repetitive work off your team — answers in seconds, at night and on holidays.
24/7 customer support
Answers around the clock on Telegram, Instagram Direct, WhatsApp and your website. Closes FAQs — price, address, hours, delivery — by itself, without distracting operators.
Lead qualification (Cold/Warm/Hot)
AI reads each lead's level of interest: who is just asking and who is ready to buy. A hot lead goes straight to your manager with the full conversation context.
Answers from your knowledge base (RAG)
The AI is not generic ChatGPT: it answers from your documents, price list, services and rules. We add guardrails so it doesn't invent things that aren't in the base.
Automatic CRM & 1C logging
AmoCRM, Bitrix24, 1C, Google Sheets — the assistant connects to your system. Every customer, order and conversation outcome is logged automatically; nothing gets lost.
Uzbek, Russian and English
Customers get a reply in the language they wrote in — including Uzbek Latin and Cyrillic script. We tune conversational Uzbek separately, because off-the-shelf foreign platforms handle it poorly.
Orders & bookings
Product selection, cart, checkout, time booking and reminders — no operator needed. A customer writing at 2 a.m. still gets their order taken.
Smooth human handoff
The AI hands complex, sensitive or out-of-base questions to a live operator by itself — with the full conversation history. The customer never has to explain twice.
Conversation analytics & control
Every dialogue is stored: you see which questions come up most and where the bot struggles. We use this to keep improving answer quality.
What sets us apart from others?
Plenty of companies in Tashkent build chatbots. When choosing, look at these differences.
A chatbot that truly speaks Uzbek
Many off-the-shelf platforms understand Uzbek only superficially. We tune Latin/Cyrillic script, conversational style and industry terms separately — your customers write to the bot comfortably in their own language.
Official IT Park resident
Tezcode is a resident of IT Park Uzbekistan (certificate No. 6237). We work under an official contract, in Uzbekistan's jurisdiction, with documented obligations.
In-house team of 14+
Not a freelancer or a single developer — a permanent team in Tashkent. Support and further development continue after the project is delivered.
Our own POS & CRM systems
RAOS (POS) and CoreMed are our own products. The chatbot connects to them natively; with external systems (AmoCRM, Bitrix24, 1C) we build API integrations.
Modern AI stack
GPT-4o and Claude-class LLMs, RAG (knowledge-base answers), and an STT → LLM → TTS voice chain — technologies actually running in Salomat AI.
Tested on ourselves first
We use AI in our own products every day — RAOS and CoreMed. What we offer you is not theory but practice proven in-house.
4 steps to your AI assistant
First 30 minutes are free. Then every step comes with a written proposal, a clear price and a clear timeline.
Free consultation
In 30 minutes we study what customers ask and which work eats your team's time. No obligations: if a chatbot won't pay off, we say so honestly.
Scenario + written proposal
Which questions the assistant answers, which channels it runs in, which systems it connects to — a scenario and spec with price and timeline in writing.
Build the MVP
A working AI assistant in 1–3 weeks. You test it on real customer questions and give feedback — we tune the answers and enrich the knowledge base.
Rollout + support
We connect it to channels and CRM, train your team and monitor answer quality. When prices, services or promos change, the bot's base is updated.
Which business gets which benefit?
Four typical scenarios plus real AI solutions Tezcode built into its own products. On repetitive Q&A, manual work drops by up to 60–70%, and answers come in seconds, not hours.
Retail & e-commerce
The bot shows the catalogue, quotes price and availability, places the order and logs it into the CRM. Customers get answers in seconds; operators handle only the complex cases.
Clinics & healthcare
Appointment booking, doctors' schedules, questions about prices and preparation, pre-visit reminders — all through the bot. Our CoreMed medical-ecosystem experience pays off here.
Restaurants & cafes
Menu, prices, delivery terms, order taking and table booking. Even at peak hours, no customer is left without an answer.
Education centres
Q&A about courses, prices, schedules and teachers, trial-lesson signup and lead qualification — the administrator only talks to students who are ready to enrol.
Salomat AI — voice medical assistant
In the CoreMed ecosystem, an AI assistant talks to patients by voice (STT → LLM → TTS). Proof that we build complex, voice-enabled AI assistants too.
Telegram sales & order bot
Takes orders, sends reminders, answers questions — an affordable, fast solution for small business. An AI layer can be added later if needed.
AI inside RAOS
In our own retail platform, AI gathers and analyses data automatically. We use AI in our own product before selling it to a client.
Multichannel AI assistant
One assistant runs on Telegram, Instagram and the website at once — customers write from anywhere and get an equally good answer, with history kept in one place.
What does the price depend on?
Chatbot projects have no single universal price — scope depends on the number of channels, integrations and AI complexity. That's why we give an exact price in writing after the spec.
Simple FAQ & order bot
1–2 weeks
One channel (usually Telegram), FAQs, order taking and human handoff. The fastest start for a small business.
AI assistant (RAG + CRM)
2–3 weeks MVP
Answers from your knowledge base, lead qualification, CRM/1C integration, Uzbek + Russian. Extended step by step afterwards.
Multichannel complex solution
Custom
Telegram + Instagram + WhatsApp + website, several integrations, a voice layer or special scenarios — timeline and price are set by the spec.
The exact price comes in a written proposal after the free consultation and spec. Payment: 30% upfront, the rest step by step, based on results.
Questions & answers
The most common questions about the AI chatbot and assistant.
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Start with a free process audit
In 30 minutes we'll pinpoint where AI delivers the biggest impact for your business: sales, customers, reporting or operations.