← All case studies
Case Study · Retail

Grocery store moved from Excel to POS in 30 days and saves 800K UZS/month

Dilfuza X.
Dilfuza X.
Grocery store owner · Yunusabad, Tashkent
RAOS POS
Monthly savings
+0so'm/oy
register errors + inventory + staff time

4 key metrics

Register errors
95%0.5%
barely 1 error per 100 receipts
Inventory count
4 hours15 minutes
via barcode scanner
Customer return rate
+18%
loyalty program
Working hours
12 h10 h
−2 hours per day

The problem before

Dilfuza runs a mid-size grocery store in Yunusabad with ~200-250 receipts per day. Everything started in Excel: daily revenue, inventory, supplier payments — all by hand.

Main pain: cashiers reconciling cash before and after each shift. Cash register on one side, Excel on the other — 2-3 hours every evening just "matching numbers". Monthly shortage averaged 1.2-1.5M UZS (Excel chaos).

Stock visibility was zero. Which product was out, which was sitting forever — no way to tell. Supplier visits relied on phone-call lists that were often wrong.

No customer relationship either. Who's a regular, what sells well, which hour is busiest — no data. "We just work" — Dilfuza's words.

"

Before, I spent 2 hours every evening "matching numbers". Now my Telegram pings me the daily report — 1 minute, all clear. That's freedom!

Dilfuza X., March 2026

Tezcode solution

We chose RAOS POS — built for retail, simple UI, a cashier learns it in 1 day. Hardware kit: POS terminal, barcode scanner, thermal receipt printer.

Week 1 — setup. Tezcode team came to the store, imported 3,400 SKUs from Excel into RAOS. Every product got a barcode (printed on the spot for new ones).

Week 2 — cashier training. 3 cashiers × 4 hours each: opening a receipt, returns, closing shift, daily report. Trained on real scenarios.

Week 3 — launch. A support agent stayed online 8 hours/day for instant questions. A Telegram bot auto-sent the daily revenue report to Dilfuza.

Week 4 — optimization. AI Office Sales department plugged in: revenue analytics, top sellers, stock forecast — all automatic.

"

My favorite — stock counts itself. Before, I didn't know what was out and felt embarrassed in front of customers. Now I open my phone in the morning, 6 products are running low — one order and done.

Dilfuza X., April 2026

30-day rollout

Week 1

Setup + data import

Install POS, scanner, printer. Import 3,400 SKUs from Excel to RAOS. Print and attach barcodes.

Week 2

Cashier training

3 cashiers × 4 hours each. Real scenarios: receipt, return, shift close, daily report. 100+ ops in test mode.

Week 3

Launch

First real day. Support agent 8 hours online. Telegram bot delivers daily revenue automatically.

Week 4

Optimization + AI

AI Office Sales connected: top-10 sellers, auto stock alerts, return-customer analytics. Loyalty program live.

Tech stack

RAOS POS
Core point-of-sale software
AI Office · Sales dept
Revenue analytics, stock forecasting
Telegram Bot
Daily auto-report to owner
Barcode Scanner + Printer
Product identification

We can help your store too

30 days — from Excel chaos to clean POS. Request a demo, we'll prep an analysis for your store.